Frequently Asked Questions
Turn on the SideWalker to the ‘V’ setting (Vibration). Press down on the pressure sensor under the collar strap. (Note: After the SideWaker is turned-on, there is a 10 second delay before it will activate.) To test the stimulation settings, turn the SideWalker dial to one of the stimulation settings (1-5), place the Test Light (provided with the SideWalker) over the contact posts, then press down on the pressure sensor under the collar strap. The light on the Test Light should illuminate as the pressure increases.
The SideWalker is safe and effective on dogs as small as 6 pounds.
We recommend waiting until the dog is 4-6 months old.
No. The electronic stimulation is mild. Imagine a slight tickle or light static, like touching a metal doorknob after walking across carpet in your socks. The stimulation is designed to get your pet’s attention, similar to a tap on the shoulder.
Yes. The warranty is one year.
The dog must be healthy enough to walk on the leash. If you have a concern about your dog using the SideWalker due to a health condition, we suggest you contact your veterinarian.
We recommend using long posts for dogs with long hair or a thick coat. Short posts should be fine for short hair dogs who do not have a thick coat.
The components in the SideWalker are specified to operate from minus 25 degrees (F) to 125 degrees (F). A significant and rapid change in temperature may temporarily disrupt some of the SideWalker functions until the device adjusts to the new temperature level.